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Author: Mudita Nisker & Dan Clurman
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Let’s Talk Method: Essential Communication Skills Training
Spring 2024 Saying what you mean and understanding others’ intentions are such basic communication skills in organizations, families and among friends that people often take them for granted — even when there is room for improvement. Fortunately, you don’t have to be a born communicator; effective communication can be learned. In this training, participants learn…
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Can you listen when you’re upset?
If you’re in a difficult conversation and you realize that you’re too upset to listen, here are some skillful options to try. If strong emotions are inhibiting your ability to listen, for whatever reason, consider taking a break from the conversation, before you say something you might regret later. You can gently interrupt the other person…